Privacy Policy

Our Commitment to Your Privacy

At BaseLine Bloomington Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information that you provide to us directly, including:

• Your name, address, phone number, and email address
• Property details and project specifications
• Payment information when you hire us for services
• Communications you send us through email, phone, or our contact forms
• Photos or information about your property related to our services

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for concrete services
• Schedule and complete your concrete projects
• Process payments for services rendered
• Communicate with you about your project
• Send you updates about your service requests
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers
• With your consent for specific purposes

Website Data Collection

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, pages visited, and time spent on our site. We use this information to improve our website and better serve our customers.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but this may limit some features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about our privacy practices

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: